Zoom to Teams Transition Frequently Asked Questions

Have questions about the University’s transition from Zoom to Microsoft Teams? This page provides answers to common questions about the teaching and learning impacts, recordings, meetings, and other key changes. As the University prepares to retire Zoom licensing and adopt Teams as its primary video conferencing platform, these FAQs will be updated regularly to reflect the latest information and guidance.

If you do not find the answer you are looking for, explore the available training resources or contact the appropriate support team for assistance. For faculty questions or concerns, reach out to the Office for Teaching and Learning. ÌýFor student and staff usage questions or concerns, reach out to the 91ÌÒÉ« IT Technical Support.

Frequently Asked Questions

  • How does this affect my courses?

    Faculty Zoom licensing is not changing. However, coursework that requires students to host Zoom meetings longer than 40 minutes or record Zoom meetings may require an alternative solution. Students continue to have access to Microsoft Teams for meetings, collaboration, and meeting recordings.

  • What alternatives are available for recorded coursework?

    Microsoft Teams is the recommended alternative for student-hosted recordings. Teams supports meeting recordings, collaboration, chat, screen sharing, and file sharing. Faculty may also continue using existing instructional technologies approved by the University.

  • Are Zoom Telehealth accounts impacted?

    No, Zoom Telehealth accounts will not be impacted.

  • Will I be able to hold classes, office hours, advising sessions, and meetings in Teams?

    Yes. Microsoft Teams supports the same core activities that many faculty currently use Zoom for, including online class sessions, office hours, advising appointments, guest speakers, committee meetings, workshops, and recorded presentations.Ìý

    While some features may look different or work differently than they do in Zoom, Teams includes tools for video meetings, screen sharing, chat, breakout rooms, recording, captions, and collaboration.

  • Will Microsoft Teams support my recurring class meetings?

    Yes. Teams supports recurring meetings, including daily, weekly, monthly, and custom schedules through Outlook and Teams calendars.Ìý

    Unlike Zoom's "No Fixed Time" meeting option, Teams meetings are tied to calendar events. Most faculty can create a recurring meeting series for a course, office hours, advising appointments, or other regularly scheduled activities.

  • Does Microsoft Teams provide a personal meeting link like my Zoom Personal Meeting Room?

    No, not in the same way that Zoom does.Ìý

    Zoom provides a Personal Meeting Room with a permanent meeting ID and URL that can be reused for office hours, advising appointments, and other recurring meetings.Ìý

    Microsoft Teams does not offer an exact equivalent. Instead, Teams encourages users to create scheduled meetings or recurring meeting series. Each scheduled meeting has its own meeting link that can be shared with students, colleagues, or guests.Ìý

    For activities such as office hours or advising, faculty can create a recurring Teams meeting and reuse that meeting link throughout the term. This provides a similar experience while offering greater control over scheduling, attendance, and meeting settings.Ìý

  • Can I record my classes in Teams?

    Yes. Teams allows faculty to record meetings and class sessions.Ìý

    Recordings are automatically stored in Microsoft 365. Standard meeting recordings are stored in OneDrive, while channel meeting recordings are stored in SharePoint. Recordings will be deleted from OneDrive and SharePoint after 60 days. However, soon Teams recordings will also be automatically stored in Ìý(Ìýwithin Canvas and ) just like your current Zoom recordings.
  • Does Teams provide meeting summaries like Zoom AI Companion?

    Teams provides transcripts and meeting recaps for recorded or transcribed meetings. Faculty can then upload this information to Microsoft Copilot to receive summaries and action items.

  • Can I add a co-organizer to help me host a Teams meeting?

    Yes. Teams allows meeting organizers to designate co-organizers who can help manage many meeting functions.Ìý

    Co-organizers can assist with participant management, meeting settings, breakout rooms, and other administrative tasks, making it easier to host larger classes, workshops, or events.

  • Does Teams support breakout rooms?

    Yes. Teams supports breakout rooms for small-group discussions, collaborative activities, and active learning exercises.Ìý

    Faculty can create breakout rooms before or during a meeting, assign participants to rooms, and manage breakout sessions throughout class. While some details differ from Zoom, Teams includes the breakout room functionality commonly used in teaching.

  • Can I invite guest speakers or people from outside the university?

    Yes. Microsoft Teams allows faculty to invite guest speakers, visiting experts, community partners, prospective students, and other participants from outside the university.Ìý

    Guests can join Teams meetings using the invitation link, even if they do not have a university account. As with Zoom, meeting organizers can control who is admitted to the meeting and adjust participant permissions for guests when needed.

  • Can people outside the university join a Teams meeting without installing Teams?

    In most cases, yes.Ìý

    Guests can generally join through a web browser using the meeting link they receive, or they can use the Teams application if they prefer. This makes it easy to host guest speakers, collaborators, and external partners.

  • Will chat work the same way it does in Zoom?

    Teams includes meeting chat, but the experience is somewhat different.Ìý

    One advantage of Teams is that meeting chat can continue before, during, and after a meeting. Faculty and students can return to the conversation, review shared resources, and continue discussions without creating a new chat space.

  • What engagement tools are available during meetings?

    Teams supports many of the engagement features faculty commonly use in Zoom, including:Ìý

    • Screen sharingÌý

    • Breakout roomsÌý

    • ChatÌý

    • Polls and interactive activitiesÌý

    • WhiteboardÌý

    • ReactionsÌý

    • Live captionsÌý

    • RecordingÌý

    • Meeting transcriptsÌý

    While the interface and workflows may differ, faculty should be able to continue using a wide range of strategies for discussions, group work, presentations, and student engagement.

  • What are the biggest differences faculty are likely to notice?
    1. Teams is more closely integrated with Office 365, which includes tools such as , , and other campus productivity tools. To best utilize Teams, you will need to use Outlook for scheduling and communication, if you are not already.Ìý
      Ìý
    2. Recordings are stored in OneDrive or SharePoint rather than Zoom Cloud. However, soon Teams recordings will also be automatically stored in Ìý(Ìýwithin Canvas and ) just like your current Zoom recordings.
      Ìý
    3. Teams connects , files, recordings, transcripts, and follow-up conversations in a single space. Depending on meeting settings and how participants were invited, individuals may be able to access chat conversations, shared files, recordings, transcripts, and other meeting resources even if they did not attend a particular meeting occurrence.
  • How does the chat feature in Teams work outside of meetings?

    Teams chat allows you to send messages to individuals or groups at any time, not just during meetings. Conversations are persistent, searchable, and can include files, links, images, and reactions.Ìý

    Should I encourage students to use Teams chat?Ìý

    Teams chat can be useful for quick questions and brief communication, but it's important to set expectations. Students may perceive chat as more immediate than email, so consider communicating:Ìý

    • When you're available to respondÌý

    • Typical response timesÌý

    • When email or office hours are more appropriateÌý

    Consider including a statement such as:Ìý

    Students are welcome to use Teams chat for brief course-related questions. Please allow up to 24 hours for a response during business days. For complex questions, personal matters, or issues requiring detailed discussion, please use email or attend office hours.Ìý

    When should students use chat versus email?Ìý

    Use Teams chat for:Ìý

    • Quick questionsÌý

    • Assignment clarificationsÌý

    • Scheduling meetingsÌý

    Use email for:Ìý

    • Detailed or complex questionsÌý

    • Formal requestsÌý

    • Sensitive or personal mattersÌý

    • Communications requiring a more complete recordÌý

  • What if I have never used Teams for teaching?

    That is completely okay.Ìý

    Many faculty use only a small subset of Zoom features in their teaching, and Teams provides equivalent options for most common activities. Training, guides, and support resources will be available to help faculty learn the features most relevant to their teaching and student engagement needs.Ìý

  • Can I use Canvas to schedule and launch my Teams meetings?
    Yes. Teams is fully integrated with Canvas allowing you to schedule Teams meetings, launch lectures, and track student attendance directly inside your Canvas course. Learn more in the Ìýknowledge base article.
  • What happens to my historical Zoom cloud recordings?

    They will remain under your “My Mediaâ€� tab in Canvas. For any Zoom recordings that you saved directly to your computer, you can upload those to “My Mediaâ€� if you would like to save them within Canvas.Ìý

  • Can I receive notifications from Teams when someone messages me?

    You will be able to Ìýto your preference, which can include receiving notifications of Teams activity through the Teams application and emails to your 91ÌÒÉ« email address.

  • What should I do if I have an IRB for a research activity that uses Zoom?

    For research considerations, the Office of Research Integrity & EducationÌýwill be creating an Institutional Review BoardÌý(IRB) blanket amendment standard operating procedure (SOP) to update active protocols that use Zoom for research activities which will allow the use of Teams in protocols that currently reference Zoom. Researchers will not need to submit an individual amendment for this change alone. Please reach out to the IRB office at IRBAdmin@du.eduÌýwith any questions related to the Zoom to Teams transition.